Conciliation Commission of Zurich: pitfalls, steps and contact
Published on 09.10.2026 · Updated on 09.10.2026
In the canton of Zurich, tenancy disputes go first to the conciliation authority (Schlichtungsbehörde) of the district where the dwelling is located; in the city of Zurich, the Mietgericht und Schlichtungsbehörde of the Bezirksgericht Zürich. The procedure is free of charge and the application can be filed in writing or orally. When Aidloc opens, it will help you prepare the file in German, from CHF 79.90.
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The first steps
The conciliation authority of your district is free of charge and must, as a rule, be seized before any court action in tenancy matters. Zurich has Schlichtungsbehörden organised by Bezirk (district). When Aidloc opens, your file will name the competent authority and its address. The procedure is conducted in German and is free of charge. The application can be filed in writing or orally. The hearing is, in principle, held within two months of the application. At its opening, Aidloc will prepare the full file in German: statement of facts, requests, exhibits, from CHF 79.90.
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Common mistakes to avoid
- Missing a deadline: a rent increase must be contested before the conciliation authority within 30 days of receipt, without waiting for a reply from the landlord.
- Submitting an unstructured file with no clear chronology.
- Forgetting to attach prior correspondence as evidence.
- Mixing requests of different nature in a single filing.
Example
Example: a tenant in Zurich who wants to contest a rent increase within 30 days of receipt and does not know where to start with the file for the commission. A structured file sets out the facts in chronological order, states the requests clearly and attaches the earlier correspondence, so the commission can grasp the dispute from the first reading.
The competent authority and its contact details are listed in your Aidloc dossier.
Frequently asked questions
How long does it take to receive the letter?
Aidloc is not open yet; the buttons on this page lead to a waitlist. At its opening, the letter will be generated in German and delivered to your email as a PDF, ready to print and send.
Why is the letter generated in German?
In the canton of Zurich, the official language for rental matters is German, so the letter will be drafted in German. When Aidloc opens, you will be able to describe your situation in English.
What if the landlord does not respond to my letter?
If you get no response by the deadline you set, the next step can be a formal notice (from CHF 49.90 when Aidloc opens). If this also remains unanswered, you can turn to the conciliation authority (Schlichtungsbehörde) of the district where the dwelling is located.
Does Aidloc replace a lawyer?
No. Aidloc is a writing aid. It does not provide legal advice and is not a substitute for the advice of a lawyer or a legal adviser. For an in-depth analysis of your situation, it is advisable to consult a lawyer or a tenant association.
Is my data secure?
Your data is hosted in Switzerland and processed in accordance with the Swiss Federal Act on Data Protection (FADP). The privacy policy explains which data is collected, why, and how long it is kept.
How much does the service cost?
When Aidloc opens, the simple letter will be available from CHF 29.90, the formal notice from CHF 49.90, and the conciliation file from CHF 79.90. No subscription, no hidden fees.
Which languages can I use Aidloc in?
The Aidloc site is available in French, German, Italian, English and Portuguese. When Aidloc opens, the letter will always be drafted in the official language of the canton where the dwelling is located.
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Rédigé par Sandro, fondateur d'Aidloc. Lui-même locataire ayant vécu un litige avec sa gérance, il a fondé Aidloc pour permettre à chaque locataire suisse de faire valoir ses droits simplement et avec sérénité. Aidloc est hébergé en Suisse chez Infomaniak.
Aidloc is a writing aid. It does not provide legal advice and is not a substitute for the advice of a lawyer or a legal adviser. Aidloc does not represent you and is not a law firm. Documents are prepared solely on the basis of the information you provide, which Aidloc does not verify; deadlines are calculated from the dates you entered. For any complex or urgent situation, you are advised to contact an authorised legal professional or a tenants' association.